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Change Communications Lead

7 May 2024

Applications close Friday 7th June, 2024.

Have meaningful impact as a Change Communications Lead

As part of the largest insurance group in Australia and New Zealand, we’re here for you. Are

you ready?   


Are you ready to spearhead transformative communication strategies? We're on the lookout

for a vibrant and strategic Change Lead to ignite our team with creativity and innovation. As

the successful candidate, you'll be at the forefront of crafting dynamic communication plans

that captivate audiences and drive organisational success.

Here's what you'll be doing:


 Collaborating with a diverse range of stakeholders, from employee communications

to project SMEs and business leaders, to develop and execute cutting-edge

communication plans and materials.

 Elevating project and program communications to new heights by evaluating and

enhancing delivery strategies for maximum impact.

 Cultivating strong relationships with key stakeholders to foster a culture of

collaboration and communication excellence.

 Energizing our communication efforts by constantly evaluating and improving our

approach to change communications.

 Ensuring our internal communication guidelines are not just followed, but infused with

creativity and flair.

 Leading the charge in establishing a clear decision-making framework for

communication processes.

 Providing invaluable support to project teams in crafting communication plans that

resonate with diverse audience segments.

 Bringing your passion for storytelling to the table by assisting with project/program

level reporting to showcase our successes.

 Proactively identifying and addressing risks in change communications, turning

challenges into opportunities for growth.

 Driving collaboration and engagement across multiple projects within our dynamic


 Championing adherence to our Change Framework and Value Delivery Framework,

ensuring every communication reflects our commitment to excellence.

 This is a 12 month Fixed term role near any of our major centres across New Zealand or


Applications close Friday 7th June, 2024.




We are looking for a strong communications professional who will really hit the ground

running with the following experiences;  

 Extensive Program and Project Communications experience- minimum of 10 years of

change management experience, including experience with financial services and/or


 Strong internal communications knowledge and skills

 Ability to build stories and narratives that are engaging and informative.

 Excellent stakeholder management and engagement.

 Internal and external communications experience.

 Tertiary qualification/s in Communications or related fields.

 Deep passion for storytelling and building others capability to do this well.

 Knowledge of change management methodology.

 Experience of working with vendors and creative agencies.




IAG is not only the largest general insurance group in Australia and New Zealand,

underwriting over $AUD13 billion of premium per annum, we’re also a tech and research

facility, a hub for climate change experts and a centre of resilience design. We chat over

coffee with customers, advocate for them in the corridors of Parliament and back them up in

the community when life’s moments hit hardest. 


You’ll know our brands – CGU, WFI, NRMA Insurance, AMI, NZI, and State Insurance to

name a few. Together they turn our IAG purpose of making your world safer into action by

helping, supporting ambitions and making insurance accessible.


When you join IAG, you’re not joining one brand. You’re joining a large purpose-led, Trans-

Tasman group dedicated to making your world a safer place.

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